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  Special Subject-Matter Experts - 2010!
 

Eric Greitens
Navy SEAL, Rhodes Scholar, Draper Richard Fellow, and Founder of The Mission Continues
Luncheon Speaker
12 noon, Monday, September 27
Ballrooms A & B


"One of the habits of the truly powerful is that they have the humility to recognize the power in everyone."

As the founder and chairman of The Mission Continues, Eric Greitens spends his life leading by example and inspiring others. As a Navy SEAL officer, a Rhodes and Truman scholar, Draper Richards Fellow, and a White House Fellow, he lives a life of service. Whether creating award-winning documentary photography of the faces and stories of children devastated by war, running marathons and winning boxing championships, or helping wounded and disabled veterans to find hope and meaning in community service, Eric works to meet great challenges with both courage and compassion. The Draper Richards Foundation recently named him as a fellow, recognizing him as one of the leading and most innovative social entrepreneurs in the country. Exclusively represented by Leading Authorities, Eric Greitens brings the strength of a Navy SEAL, the selflessness of a humanitarian, and the intellect of a scholar to every lecture and speech. He speaks powerfully about such topics as leadership, social responsibility and "social entrepreneurship," service, and how businesses, teams, and individuals can create a "culture of character" that will enable them to succeed. He has been dubbed "a real-life Captain America," and every schoolchild, African refugee, and wounded veteran, would say the same.

Strength and Compassion-Words to Live By. Greitens' book of photography and essays, Strength and Compassion, captures the faces and stories of refugees, street children, victims of war and poverty, and survivors of genocide. The winner of the 2009 Indie Excellence Award in Photography and Grand Prize Winner of the 2009 New York Book Festival, the book chronicles the extraordinary strength, dignity, and compassion of people in the most perilous circumstances and encourages the reader to explore his or her own strength and compassion. According to the preface by Paul Rusesabagina, the manager who was the inspiration for the film, "Hotel Rwanda," "Eric has taken a clear-headed look at the evils of genocide; yet, it has not overwhelmed him as it has so many others…He sees us all clearly as human beings; none of us perfect, each of us flawed, yet all of us with the potential to contribute to building a better world…Eric's images and essays bring us to see others, and to see ourselves in a new way." Here is Eric Greitens in his own words:
In Rwanda, I found people who had suffered more than I could have ever imagined, yet they were willing to welcome me, to talk to me…to trust a total stranger. Certainly, I thought, if they can do this, then we must, at the very least, look them in the eye and respect their strength. We must see them as our fellow human beings, as our brothers and sisters.

Focus on Strengths. Build for Success. As a highly decorated Navy SEAL officer, Greitens has led men in the Global War on Terrorism on four fronts: Iraq, Afghanistan, Africa, and Southeast Asia. His awards include the Joint Service Achievement Medal, the Navy Commendation Medal, the Combat Action Ribbon, the Purple Heart, and the Bronze Star. At the University of Oxford, he earned a master's in development studies and a Ph.D. in politics, and he was an A.B. Duke Scholar at Duke University. Later, as a White House Fellow, he assisted in rebuilding efforts after Hurricane Katrina. The Mission Continues-which he founded with his own combat pay-helps wounded and disabled veterans begin careers as citizen leaders, continuing their service to the nation here at home. From April 2007 to June 2009, Greitens contributed over 2,700 volunteer hours as a volunteer chief executive officer. In October 2008, the president of the United States personally presented him with the President's Volunteer Service Award in recognition of his inspiring national leadership working with wounded and disabled veterans. He also serves a senior fellow at the Truman School of Public Affairs at the University of Missouri, where he teaches on public service, ethics, and leadership.

Whether he's winning marathons at Camp Fallujah or photographing the lives of child refugees, Eric Greitens impresses everyone he meets as a beacon of service, hard work, and inspiration.


Ellen S.Yoon
Global Health Insurance Segment Lead
(Joint Session for participants)
A Strategic Conversation On Healthcare: Intense Disruption Ahead
10:45 - Noon, Tuesday, September 28
Ballroom C



Ellen S. Yoon serves as a global health insurance subject matter expert at IBM Corporation based out of New York. She has over 17 years experience in the health insurance, disease management & wellness, pharmaceutical, health care provider and consulting industries. Ms. Yoon has worked extensively in the US, Brazil, Germany, Japan, India, China, and Indonesia as well as a number of other countries. She has previous experience working in the Fortune 50, consulting companies, and a new venture in many different roles.

As a strategist, Ms. Yoon serves as a business advisor, particularly in the areas of transformation, global expansion, and business development. In addition to delivering on a number of large deals at IBM, she has experience in M&A / partnering integration and consolidation efforts, technology solutions development, and data warehousing. In addition, she has previously worked in operational transformation - process improvement, new technology deployment, and change management.

Over the years, Ms. Yoon has advised many health care companies (life insurers, non-life insurers, health insurers, pharmacy benefit management companies, disease management, care management, health & wellness, population health, and pharmaceutical companies) from the US, Latin America, Asia, & Europe on strategy, competitive advantage, new global markets (e.g., Brazil, Germany, China), different business models, transformation, and innovation.

In addition to client work, Ms. Yoon is responsible for building and strengthening IBM insurance practices in selected markets (e.g., China, Spain, etc.) by training local staff, providing regular coaching, and performing business development activities. She also creates thought leadership material in the areas of insurance growth, globalization, and health care. In particular, Ms. Yoon has written on medical management, consumerism in health care, small group health insurance market, health management business model innovation, behavioral health, mobility applications, and retiree markets.

Upon joining IBM, Ms. Yoon established a disease management (DM) and wellness practice at IBM Japan. There, she helped reposition IBM Japan's insurance practice from a health care technology vendor to a business advisor by speaking at multiple conferences, contributing to industry journals, visiting many large insurance companies, interviewing with major publications on our new practice, training local resources, and generating sales. While there, she assembled a care management solution (strategy consulting, business planning, data management, analytics tools, call centers, and IT application) and also consulted at the first disease management client engagement to customize a US program concept for implementation into Japan's health care environment.

Before IBM, Ms. Yoon worked at Pfizer, Inc. as a Director of Global Business Process & Systems, Oxford Health Plans, Ernst & Young LLP's Health Care Practice, and Accenture. Ms. Yoon has a B.S. in Biomedical Engineering from Northwestern University and an MBA from The Wharton School, University of Pennsylvania.


Jamie Barnes
POWER System "Evangelist", IBM Corporation
Update on POWER Systems and IBM i
2:00 - 3:00pm, Monday, September 27

(Joint Session for participants)
Hawthorn

Denny's been with the AS/400 since it was an idea called Silverlake and now provides System i technical sales support. He knows the System i inside and out and has been tapped by sales and marketing at Genelco to assist with providing prospects and clients in-depth product knowledge on the platform.


Victoria Freeland
Business Analytics Evangelist, IBM
IBM Cognos: Business Intelligence in the Insurance Industry
10:45am - Noon, Monday, September 27

(Joint Session for participants)
Hawthorn

Victoria Freeland is an Information Strategist for IBM Outsourced accounts, with over 30 years in the software industry in Product Management and Marketing, and as a Software Architect working with Business Intelligence and financial industry applications.


Ram Kalpat
Solutions Architect, IBM
Intelligent Management of WAS
3:00pm - 4:00pm, Tuesday, September 28

(Joint Session for participants)
Hawthorn

Ram Kalpat is a Solutions Architect supporting various IBM customers in North America with WebSphere and Rational brand of products. He has over 15 years of software experience in various roles with a focus on financial services organizations.


Dominick Pagnotta
Software Group IT Architect, IBM
eForm and IBM Lotus Forms Solutions
10:45am - Noon, Tuesday, September 28

(Joint Session for participants)
Hawthorn

Dominick Pagnotta is a Consulting Software IT Architect (SWITA), with 27 years of experience in systems management and application design.


Dustin Amrhein
WebSphere Technical Evangelist
Intelligent Management of WAS
1:45pm - 2:45pm, Tuesday, September 28

(Joint Session for participants)
Hawthorn

Dustin Amrhein joined IBM as a member of the development team for WebSphere Application Server. While in that position, Dustin worked on the development of Web services infrastructure and Web services programming models. In addition, Dustin led the technical effort in the development of a Java RESTful services framework. In his current role, Dustin is a technical evangelist for emerging technologies in IBM's WebSphere portfolio. His current focus is on WebSphere technologies that deliver cloud computing capabilities, including the WebSphere CloudBurst Appliance.


Len Servedio
Vice President Information Systems, Dearborn National
Client Presentation on Web-based Group Quotation Capability
1:45pm - 2:45pm, Tuesday, September 28

Gateway

Len Servedio manages the IT infrastructure that allows Fort Dearborn Life to sell and administer a variety of group life, disability and dental products. With marketing focus toward employer groups of all sizes, Fort Dearborn reaches a broad market and is licensed to sell insurance in all states except New York where they are incorporated as Fort Dearborn Life of New York. Fort Dearborn Life is a subsidiary of Health Care Service Corporation which is a provider of health insurance as Blue Cross/Blue Shield of IL, TX, NM, OK.

Dawson Rodriguez
Executive VP/CIO, Funeral Directors Life Insurance Company
Implementation Lessons Learned about IBM GIAS from a Genelco Life+ Customer Perspective
2:00pm - 3:00pm, Monday, September 27

Laclede

Mike Stricker
Senior VP - Operations, Sagicor Life Insurance Company
Biz Talk
3:00pm - 4:00pm, Tuesday, September 28

Hawthorn
Unified Agency Commission Workshop
3:00pm - 4:00pm, Tuesday, September 28

Gateway

Paul Moore
Vice President - ISS, Shenandoah Life Insurance Company
Biz Talk
3:00pm - 4:00pm, Tuesday, September 28

Hawthorn
Unified Agency Commission Workshop
3:00pm - 4:00pm, Tuesday, September 28

Gateway

Mike Farley
Consultant, Rose & Kiernan
834 Outbound Eligibility
1:45pm - 2:45pm, Tuesday, September 28

Laclede